Four optional AI modules for ground handling
Turnpilot gives the whole station the same reading of every flight. Its AI modules build on that reading to go further: watch over the station without a break, organise the actions, see what the cameras show and answer in plain language. Each one is an option, switched on station by station, to match your needs and your level of trust.
- Supervision AI — Watches over your turnarounds and stations continuously, and alerts before the delay or the hazard arrives.
- Management AI — Prioritises, assigns and follows up the actions to take, and approves on its own the ones you delegate to it.
- Vision AI — Spots hazardous situations around the aircraft on camera images, and alerts straight away.
- AI assistant — Answers your questions in plain language and drafts airline messages and reports.
Supervision AI: watching over the whole station
A supervisor cannot watch every flight at once. Supervision AI can. It continuously follows every turnaround, every stand and every unit of equipment, and spots drift as soon as it appears: a step slipping, a flight that will miss its time, a stand still cluttered as an aircraft approaches.
It also anticipates hazards before they happen: a vehicle heading towards an aircraft, two units about to cross paths on the apron, a pushback about to start while a team is still working on the stand. The alert goes to the right person, with its reason and what is at stake.
For an operations management team, Supervision AI watches every station at once. It flags the station that is falling behind, the wave that is getting tight, the pattern that repeats from one day to the next, and compares stations on a common basis.
Management AI: prioritising, approving and assigning actions
Every alert calls for an action. Management AI organises them: it ranks them by their impact on departure time and on safety, suggests who does what, balances the workload across flights and teams, then follows each task through and chases it when it stalls.
Within the scope you delegate to it, it approves the actions to take on its own: the task goes straight to the ramp app of the agent concerned. Outside that scope, it prepares the decision and the supervisor approves. The supervisor sees everything it does, with the reason behind each choice, and can take back control at any moment.
Vision AI: seeing hazards on camera
Vision AI analyses the station’s camera images in real time and spots hazardous situations around the aircraft:
- a vehicle too close to an aircraft or an engine;
- a person in a danger zone during pushback or engine start;
- an obstacle or debris on the stand (FOD);
- a hold door or piece of equipment out of position at departure.
The alert goes straight to the supervisor and the team concerned. The event is time-stamped, linked to the flight and kept with its image: it joins the evidence chain of the SLA and delays module and feeds safety reviews.
Vision AI detects situations, not people. It does no facial recognition or identification, and it is not used to monitor staff.
AI assistant: ask, understand, draft
The AI assistant gives you access to the whole station in plain language, in English or French. “Where is cart C-47?” “Why has XB 2318 turned amber?” It answers from the station’s data and shows where the answer comes from: the flight, the step, the time stamp.
It also drafts for you:
- airline messages, from the decisions made (stand change, announced delay, offloaded bag), reviewed before sending, and incident summaries posted on the airline portal;
- end-of-shift reports and post-incident reviews, from the event log;
- answers drawn from your procedures and each airline’s instructions, quoting its source.
You choose what AI approves
- Every AI module is optional. You switch on the ones that help, station by station.
- By default, the system proposes and people decide. You can delegate to Management AI the approval of certain actions, within a scope you define, widen or narrow at any time.
- Everything is visible and logged. Every action approved by AI carries its reason. The supervisor keeps the big picture and takes back control whenever they want.
- Sources are shown. Alerts, answers and reports point to the flight’s time-stamped facts or to the image they come from.
- Boundaries are respected. Each airline sees only its own flights, as everywhere in Turnpilot (see security and data).
Who it is for
- Operations management — Every station supervised at the same time, and stations falling behind flagged early.
- Station manager and supervisor — Fewer repetitive calls to make, routine actions handled automatically, and time for the decisions that matter.
- Safety manager — Hazards spotted before the incident, and time-stamped events for safety reviews.
- Airlines — Clear messages and incident summaries, in the same format at every station.
The AI modules build on every other module: they do not invent facts, they read them. For the big picture, see all features and the platform overview. For the vocabulary, our glossary defines generative AI, large language models and computer vision.