Feature

Real-time aircraft turnaround tracking for the whole station

Every turnaround on the station on one screen, ranked by risk. One click shows where a flight stands, what is missing and what to do.

Turnpilot flight dashboard: handling steps with planned times, remaining margin and actions to take
Real Turnpilot screen — demo with fictitious data

Real-time aircraft turnaround tracking, from the station’s point of view

During a bank, the ramp supervisor and the station manager have one question: which flights are going to leave late, and why? Without a shared tool, the answer is pieced together over the radio and the phone, flight by flight, while the bank moves on.

The turnaround control module answers that question on screen. It provides real-time aircraft turnaround tracking for every turnaround on the station, brings passengers, baggage, equipment and aircraft together for each flight, and puts first whatever threatens the departure time most.

The station view: every flight, ranked by risk

The station view lays out upcoming flights on a timeline. For each one: departure time, risk of a handling-related delay, progress on passengers, baggage, equipment and aircraft, and the number of open alerts.

Sort it by risk to see what is burning first, or by schedule to follow the bank in order. A banner recalls the costliest alerts on the station. On a large screen in the operations room, the station view becomes the team’s shared board.

What changes

  • The station manager can tell at a glance whether the bank will hold.
  • The supervisor chooses between flights on facts, not on whoever called last.
  • Delays are no longer discovered in the next day’s report.

A timeline for every flight

Click a flight to open its timeline. The steps of the turn appear in order: done, in progress, late, or not yet reported. What was planned sits next to what is actually happening.

The timeline also shows passenger and bag counts, and the equipment assigned to the flight with its current area. Without leaving the screen, the team leader knows whether the loader has reached the stand, whether the carts have left, whether boarding is moving.

Every step carries its source: tap a milestone to see where the information came from and when it was recorded. That is the basis of the chain of evidence used after departure.

Alerts ranked by impact on the departure time

When a turn starts to slip, Turnpilot flags it while there is still time to act. Alerts from the whole station land in a single queue, ranked by impact on the departure time. Each alert shows the flight, the likely cause, what is at stake and the time left to act. It suggests an action.

The system suggests, people decide. The supervisor accepts the action, and the task goes to the agent concerned through the ramp app; or rejects it, with a reason; or puts it on hold. Everything is logged, so the day can be reviewed with a cool head.

Illustrative example — Three flights turn amber early in the bank. The banner shows the same unit is expected on two stands at once. The supervisor accepts reassigning a free unit spotted on the apron map. The driver gets the task, and the station view goes back to green.

A TOBT you can keep, better informed

At an A-CDM airport, the TOBT is the ground handler’s commitment on when the aircraft will be ready. Keeping it means knowing early when it is at risk. From the flight timeline, the supervisor sees where the turn stands and updates the TOBT in one tap, earlier and on facts. The airport gets reliable information to sequence departures. Our article A-CDM and TOBT for ground handlers goes further.

Who it is for

  • Station manager — the live station view and, at the end of the day, the list of late departures with their timelines.
  • Ramp supervisor — the alert queue, the suggested actions and the calls between flights.
  • Team leader — the detailed timeline of their team’s flights.

For ground handlers, this module is the entry point to station control. For airports, it feeds departure coordination. To understand the steps it follows, read the key steps of a narrowbody turnaround.

Your station, your turns, your minutes.

Show us how you work today: we will show you what Turnpilot would see at your station, with no commitment.

Email contact [at] turnpilot [dot] fr

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