What the module does
- Your checklists — Templates for each airline, station and audit type: apron safety, airline procedures, service quality. They start from your manuals and industry standards.
- Pre-filled with data — The audit opens with what Turnpilot has already recorded on the turnaround: times, equipment present, deviations. The auditor checks what the data cannot show.
- Evidence for every finding — A time-stamped photo taken in the app. At steps 2 and 3, measured times and the stand picture are attached automatically.
- Audit where it matters — Turnpilot suggests which turnarounds and stations to audit: repeated drifts, new teams, new airlines.
- Tracked actions — Every finding becomes an action, with an owner and a due date, followed until it is closed.
- Comparable scores — By station, team, airline and handler, month after month.
- Even with no network — Audits work offline, and sync as soon as the network is back.
Who it is for
| Customer | Use |
|---|---|
| Ground handlers | Internal audits, preparing for airline audits and external audits. |
| Airlines | Auditing your handlers at every station, with your own criteria. |
| Airport operators | Apron inspections and follow-up of the handlers on your airport. |
Audit and Billing
Audit and Billing share the same facts: a disputed service is checked against the turnaround, with its evidence. See the Billing module.